Acindar

 

 

 

Provide a customer 360 view with one

    simple click

Increasing face to face sales time

Increase productivity through reducing
    redundant activities

 

 

Provide acces to customer account information,
    sales orders, complaints, activities, deliveries, etc.

Implement a modern BlackBerry Solution easy to

    use driving high adoption with very low training costs

Integrate several systems: SAP CRM, SAP ECC
    and Microsoft Dynamics

 

 

The project was implemented in four (4) months divided in two (2) phases. Thanks to the user involvement the solution implemented was easy to use and with very high adoption rates. Aligning the solution with Arcelor`s marketing standards was part of the challenges we faced.

Sales guys can now access customer fact sheet with one simple click. In addition sales and financial managers can approve purchase requests and special pricing requirements reducing the lead to cash processes.

 

SAP ERP

SAP Customer Relationship Management

SAP NetWeaver Process Orchestration

Third parties

 

 

 


 

 

Blackberry Enterprise Server (BES) allowed a quick installation and easy administration. Through Blackberry Push technology we’ve delivered proactive alert support.

 

 

 

 

 

 

 


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